Customer support:

All Avza Tech Products Come with 1- YEAR Warranty

The warranty periods start from the day when the product is shipped from Avza Tech Office.

Peripherals and third-party products not manufactured by Avza Tech will be covered by the original manufacturers' warranty.

For products containing storage devices (hard drives, flash cards, etc.),

please back up your data before sending them for repairing.

Avza Tech will not be responsible for loss of data.

Please ensure the use of properties licensed software with our systems.

Avza Tech does not condone the use of pirated software and will not serve systems using such software. For general repairs, please do not include peripheral accessories.

If peripherals need to be included, be certain to specify which items you sent on the RMA Request & Confirmation Form.

Avza Tech will not be responsible for items which do not be listed on the RMA Request & Confirmation Form.

Our repair service is not covered by Avza Tech One-Year guarantee in the following situations:

● Damage caused by carelessness on the user's part during product transportation.

● Damage caused by inappropriate storage environments such as with high temperatures, high humidity, or volatile chemicals.

● Damage caused by not following instructions in the user's manual.

● Damage caused by fire, earthquakes, floods, lightening, pollution, other acts of God, and/or incorrect usage of voltage transformers.

● Damage from improper repair by unauthorized technicians.

● Products with altered and/or damaged serial numbers are not entitled to our service.

● Other categories not protected under our warranty.

● Damage caused by leakage of battery fluid during or after change of batteries by customer/user.

● Customers are responsible for all fees necessary to transport damaged products to APLEX.

● For further questions, please E-Mail our FAE Staff : Info@avzatech.com