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All Avza Tech Products Come with 1- YEAR Warranty

  • The warranty periods start from the day when the product is shipped from Avza Tech Office.
  • Peripherals and third-party products not manufactured by Avza Tech will be covered by the original manufacturers' warranty.
  • For products containing storage devices (hard drives, flash cards, etc.),
  • please back up your data before sending them for repairing.
  • Avza Tech will not be responsible for loss of data.
  • Please ensure the use of properties licensed software with our systems.
  • Avza Tech does not condone the use of pirated software and will not serve systems using such software. For general repairs, please do not include peripheral accessories.
  • If peripherals need to be included, be certain to specify which items you sent on the RMA Request & Confirmation Form.
  • Avza Tech will not be responsible for items which do not be listed on the RMA Request & Confirmation Form.

Our repair service is not covered by Avza Tech One-Year guarantee in the following situations:

  • Damage caused by carelessness on the user's part during product transportation.
  • Damage caused by inappropriate storage environments such as with high temperatures, high humidity, or volatile chemicals.
  • Damage caused by not following instructions in the user's manual.
  • Damage caused by fire, earthquakes, floods, lightening, pollution, other acts of God, and/or incorrect usage of voltage transformers.
  • Damage from improper repair by unauthorized technicians.
  • Products with altered and/or damaged serial numbers are not entitled to our service.
  • Other categories not protected under our warranty.
  • Damage caused by leakage of battery fluid during or after change of batteries by customer/user.
  • Customers are responsible for all fees necessary to transport damaged products to APLEX.
  • For further questions, please E-Mail our FAE Staff :

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